What We Collect and Why We Collect It
When you register, we collect identification details — name, email address, mobile number — needed to verify your account. Every deposit transaction routed through Touch 'n Go eWallet, Boost or GrabPay generates a reference log that we retain for reconciliation and fraud screening. We also record
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device type, browser session data and IP address each time you access the platform, because this helps us detect unauthorised login attempts. We do not sell your personal data to third parties. Data shared with payment processors like DuitNow or FPX is limited strictly to what
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those services need to complete your transaction. Where local law in Malaysia requires us to retain records for a specified period, we comply; beyond that retention window, data is deleted or anonymised. You can request a copy of the data we hold on you, ask us
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to correct inaccuracies, or ask us to close your account and delete associated records — all by contacting our support team directly. Eligibility to use our platform depends on local law and is available where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.